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kewlchat
07-17-2008, 09:35 PM
Hi, Ive got a question about billing.

My account is due for re-newal on friday the 18th of this month.
But Im waiting to get paid I should have the funds in my account by this weekend no later then monday.

Im getting a check for over 1,500 so paying wont be any problem but because my hosting is due tommorrow and although I get paid tommorrow it may take up to 72 hours for my payment to show on my debit card "at wich time i can transfer funds to my paypal and then pay my ulmb hosting bill".

Ive had hosting here for over 1 and 1/2 years and I want to stay in good graces here and not lose my account or websites access :)

Is there a grace period of a few days for billing to be paid?

Thank You Sincerly, kewlchat :)

Tyler
07-17-2008, 10:47 PM
The system is not built to allow a grace period and there honestly isnt a manual over ride switch for it. What will happen is it will attempt to bill, if your card / paypal is rejected then it will come back to us as rejected and the system will suspend your account, it will then be unsuspended once we are able to bill your card / paypal.

kewlchat
07-17-2008, 10:51 PM
Thanks alot Tyler I apreciate your fast responce.
Hopefully ill recieve my funds before then but even if not at least I know my account will be restored after payment.

Im relieved to know this and not worried now :)

UnlimitedMB
07-18-2008, 01:12 AM
You pay with paypal so it shouldnt be a problem.
If the payment fails they try again a few days later.
The account wont be suspended until paypal cancels the subscription (i think on the 3rd attempt)

kewlchat
07-20-2008, 08:17 PM
Ok, Instead of adding funds to paypal.

Ive changed my billing details in my ulmb.com controll panel and added my debit card number instead of paypal. "There is plenty of funds on that one".

So hopefully itll be rebilled according to the new card number in my account settings.

Thanks guys. :)

edit; all sorted now thanks guys ;)