Subdomain help

[mrquarter]

Okay, I know that if you make, say quarterx.org/forums/, forums.quarterx.org will also work.

Well I am having issues with this...

I made quarterx.org/forums/ and it works when I go to that. But when i try to get to forums.quarterx.org, it gives me a white screen.

I have them as folders, and the subdomains are not working. That is what is wrong.

bugtracker.quarterx.org and changepass.quarterx.org both work, but none other.

Any help?

[Victor01469]

Eric,

mrquarter is a user on my account.

I'd like you to personally look into this issue, as I, with the experience and knowledge I have with this hosting could not figure it out. If you see what it is and you can fix it, you have full permission to edit whatever files/databases need to be edited to fix it.

From what I could see, it wasn't any settings stored in the files or the database that could be causing this issue.

Thank you.

[Tyler]

This is an issue with your script. I do not see a white page. It is most likely that the script requires a default URL which you have setup as http://quarterx.org/forums/ Then when you went to forums.quarterx.org it wont show because the script doesnt know what that url is because you told the script that it was http://quarterx.org/forums/

The reason why your background wont work is that it is pulling from http://quarterx.org/images/BGs/background.jpg but when you use forums.quarterx.org it thinks it should get the image from http://forums.quarterx.org/images/BGs/background.jpg which is http://quarterx.org/forums/images/BGs/background.jpg where the image does not exist. In your template you need to specify the exact URL of the image not the relative url.

Why is mrquarter on your account?

[Victor01469]

mrquarter is a sub-user on my account, and he is on it because he is an admin on the quarterx.org domain.

I still cannot find what is wrong with the script that would be causing this issue. There's nothing in the database from what I can see [1075_server] that would make this not work.

[UnlimitedMB]

The problem is your script is trying to read files outside of its home directory which is not allowed due to security settings.

eg. in quarterx.org/forums/ your root directory is
/hosted/domains/q/u/quarterx.org/public_html

in forums.quarterx.org your root directory is
/hosted/domains/q/u/quarterx.org/public_html/forums

your script is trying to access the file
/hosted/domains/q/u/quarterx.org/public_html/inc/db.php

this would not work in forums.quarterx.org because the file is outside the allowed home directory.

I know of a fix for this issue which i made for another server but it is not something which I can do immediately, the server needs to be recompiled from source.

[mrquarter]

Is there anyway which you can fix this?