help account problem?

[prayforplagues]

Hi uhm not sure if this is correct section but i reset my account and now I cant add my domain

This is the error i recive

An error occurred while trying to create your user folder. Please contact the support department.

[prayforplagues]

hello i am got this error when I reset my account and now I can't even add my site


An error occurred while trying to create your user folder. Please contact the support department.

Can someone please help?

[Victor01469]

1. Post your threads in the appropriate forums.
2. Do not make duplicate threads regarding a single issue.

This thread has been merged and moved.

[prayforplagues]

sorry it won't happen again

[UnlimitedMB]

Try to reset your account again.

[prayforplagues]

every time I reset it, it also gives me the error

is there anyway to reset the account on your side?? I am really desperate now

[UnlimitedMB]

It looks like you cancelled your account.
You can login and reactivate your account.